FAQ About Holly Connect

What is Holly Connect?

Holly Connect offers a comprehensive solution to seamlessly and efficiently manage e-commerce operations. Our platform enables businesses to streamline their processes with user-friendly features accessible from a single panel, such as order management, inventory management, accounting, marketplace, and shipping integrations. We understand the complexity and challenges of managing e-commerce operations, and our solution is designed to simplify and automate the process to save businesses time and resources. With Holly Connect, businesses can enjoy a 360-degree view of their operations and make data-driven decisions to optimize their performance and growth.

In short, Holly Connect is the fastest and most advanced SaaS integration for e-commerce brands, providing a 360-degree operational management system in a single channel. Let's explore why it is the best and fastest together.

When should I use Holly Connect?

You can start using Holly Connect immediately in situations where your business operations are in a deadlock, you can't keep track of your inventory, you're missing out on opportunity costs, your sales are growing or about to grow, or you are selling in multiple channels and areas. Holly Connect is available to everyone within the e-commerce ecosystem.

How can I integrate with Holly Connect?

There are multiple ways to integrate with e-commerce systems. We offer you the most suitable option. You can integrate with Holly Connect through an ERP (Enterprise Resource Planning) system, middleware, or API (Application Programming Interface) outputs.

Which ERP systems do you integrate with?

We don't just claim to be the most advanced system in the world! We can integrate with all ERP systems in the world, including SAP, Microsoft Dynamics, Oracle, Nebim, Logo, and more! You just need to give us permission and get in touch with us.

Is ERP integration possible with Shopify?

This is exactly what we do and provide worldwide! Whether you have a local or a large-scale ERP system, we guarantee integration with ERP systems through Shopify.

Do you have shipping integration?

Yes, we have both local and global shipping integrations. Some of them include MNG Kargo, Yurtiçi Kargo, Aras Kargo, DHL, FedEx, and UPS.

Do you have invoice integration?

Yes, you can provide us with the invoice integration you want to use during the integration process.

Do you have marketplace integration?

Yes, you can integrate with multiple sales channels from a single source (such as ERP/SAP or your website).

What are the advantages of Holly Connect in my international sales?

Holly Connect was primarily designed for Shopify. Holly Connect, managed by a team supported by Shopify's global office, provides guidance in your international operations.

Let's take a closer look:

You may only have sales in your country, or you may have had unsuccessful e-export initiatives abroad. Or you may want to further expand your international operations. Our end-to-end integration with Shopify, which has the infrastructure proven by successful international operations, takes you one step further on this path. We localize the developments compatible with Shopify, which offers a wide range of payment methods, multiple currencies, and language options, and support your global process. And we do this end-to-end!

Can I manage my international website from a ERP system?

Yes, we provide you with custom areas. You can integrate your data from the ERP system and modify it in the desired language and price before transferring it to your target sales channel.

Do you have a multi-language option in the panel?

Yes, we currently have Turkish, German, Arabic, English, and French panel usage options. If you need an additional language, just contact us.

Is there an additional fee for each new integration (ERP/SAP, etc.) or website?

Yes, but we kindly request that you provide us with more detailed information about your operational process. Please tell us about your needs and requirements so that we can give you more accurate pricing and information.

Can I integrate multiple sales channels in a single panel?

Yes, one of the biggest research and development efforts in our technology is enabling integration with multiple sources and targets. This is what sets us apart from other integration providers.

How long does the integration process take?

We promise to complete the integration as quickly as possible! The timeline may vary depending on your specific requirements and the systems you want to integrate. It would be beneficial for us to have a detailed discussion about your ERP system, marketplaces, and data transfer. We recommend contacting us to start the conversation.

What does multi-channel order and inventory management mean?

While existing marketplace integration modules enable integration from a single channel to multiple targets, Holly Connect was developed to integrate with multiple sources and multiple targets. This significantly reduces monthly and yearly costs compared to other platforms. Unlike other platforms, Holly Connect has the ability to provide data transfer both from source to target and from target to source. One of the key features of Holly Connect is that it operates on a cloud-based system, which distinguishes it from competing products. Implementing such technologies in a cloud-based manner is a time-consuming and costly process.

What does cloud technology mean?

Cloud technology, in its simplest definition, stores users' data on a digital network. Your data is stored on the cloud without incurring any additional costs for servers or taking up space in your computer's memory. All these costs are included in the package you choose.

I couldn't integrate my website and marketplace channels with a different integration company before. Can you do it?

If you have no objections, we will never give up on integrating your website, ERP system, and marketplaces. We are determined to find a solution for you, no matter what.

Does the number of products, integration duration, and cost affect my brand?

Yes, they do. That's why we recommend contacting us before making any payment or choosing a package. We will have custom solutions and innovative ideas specifically tailored to your brand and products.

Do I need a Shopify website to use Holly Connect?

Yes, we are one of the largest partners of Shopify, the world's largest e-commerce infrastructure. If you are not already using Shopify, but have questions during the migration process, you can quickly contact the Holly Palm team for end-to-end support.

What happens after I purchase a package?

After purchasing a package, our Customer Representative will contact you promptly. However, we recommend providing information about your brand and products before making a purchase to ensure you choose the right package.

Which brands do you work with?

We work with many leading brands in the industry. We provide end-to-end support to major retail brands such as Derimod, Altınbaş, Saat ve Saat, and Silk and Cashmere. We also collaborate with leading retail brands in countries like Azerbaijan, the United States, and the United Kingdom.

Do you provide warehouse/store integration?

Yes, we can perform multi-stock integration for up to 1,000 warehouses and stores. We offer warehouse and store stock integration that can be displayed on the front-end for your customers. With this integration, your customers can use features like Pick-Up or Click and Collect.

How often are my products updated?

Your products are updated immediately after any changes following the initial integration.

For example, if there is a stock change or a price change for one of your products, it will be instantly updated on all the marketplace and e-commerce website pages you are connected to. Other attributes of the product, such as product name, description, and photos, will also continue to receive real-time updates on other platforms, just like stock and price changes.

I want a live demo request, how can I test it?

You can submit your demo requests through this link. If that is not sufficient for you, we can introduce the platform to you through an online meeting where we can answer all your questions. You can send your online meeting requests to the email address hello@hollypalm.com.

Who is Holly Connect?

Holly Connect is a SaaS venture created by Holly Palm in late 2020. The founders of Holly Palm, after years of working largest e-commerce and software companies, established Holly Connect as a multi-partner initiative.

How many people are on your team?

Our team journey, which started with two people in 2020, is constantly increasing the number of professionals and currently has a team of 30+. If you want to join us, we welcome you through this link. 😊

I need more technical information.

Always! You can contact us through the WhatsApp support line (TR: +90 533 329 4659 - UK: +44 7862 753306) or via email at hello@hollypalm.com. Even if we cannot find a working opportunity, you can still ask us any questions you have!